Before play
Set a fixed entertainment budget and a loss limit you can afford. A bonus or reward point is not a reason to increase it. Use session reminders, deposit limits, time-outs and self-exclusion when needed. Limits and exclusion programmes differ by operator and province.
Find the right service
Ontario residents can use ConnexOntario at 1-866-531-2600. In Québec, Gambling Help and Referral is 1-800-461-0140. Alberta’s iGaming support page points to 211. Atlantic Lottery publishes contacts for New Brunswick, Nova Scotia, Newfoundland and Labrador and Prince Edward Island; PlayNow accounts have province-specific help.
Age and access
Ontario, BC, Saskatchewan and Atlantic Lottery casino accounts use 19+. Manitoba, Alberta and Québec use 18+ in the cited accounts. These are account-specific rules; a territory or other product can have a different threshold. The operator checks physical location and residence where required.
Immediate safety
If you or someone else is in immediate danger, contact local emergency services. This site does not manage gambling accounts or exclusions. Contact the operator’s support team for an account action, and use a local independent service for counselling.
Questions, answered
Does PlayUnion Canada manage player accounts?
No. The named provincial operator manages accounts, payments and exclusions.
Where are current provincial rules listed?
Read the province guide and its linked official operator and government sources.
Sources
- ConnexOntario contact and helpReviewed
- Loto-Québec gambling help referralReviewed
- AiGC Alberta gambling supportReviewed
- Atlantic Lottery PlayWise helpReviewed
- PlayNow Manitoba helpReviewed
- OLG account termsReviewed
- PlayNow BC helpReviewed
- PlayNow Saskatchewan helpReviewed
- Atlantic Lottery account termsReviewed
- AGLC Play AlbertaReviewed
- Loto-Québec EspacejeuxReviewed


